What is Hard Water ?

Hard water is the most common problem found in the average home. Hard water is water that contains dissolved hardness minerals above 1 GPG.

Why Should Hard Water Concern Me ?

• For many uses, it would not matter. For instance, to put out fires, water your lawn, wash the mud off the streets or float your boat, water would have to be pretty hard to cause a problem. But for bathing, washing dishes and clothes, shaving, washing your car and many other uses of water, hard water is not as efficient or convenient as "soft water." For instance:
• you use only 1/2 as much soap cleaning with soft water.
• because hard water and soap combine to form "soap scum" that can't be rinsed off, forming a 'bathtub ring' on all surfaces and drys leaving unsightly spots on your dishes.
• when hard water is heated, the hardness minerals are re-crystallized to form hardness scale. This scale can plug your pipes and hot water heater, causing premature failure, necessitating costly replacement.
• the soap scum remains on your skin even after rinsing, clogging the pores of your skin and coating every hair on your body. This crud can serve as a home for bacteria, causing diaper rash, minor skin irritation and skin that continually itches.
• for many industrial uses, the hardness minerals interfere with the process, causing inferior product.

My Water Stinks! What can I Do ?

First, you must learn a little about your nose: Once you smell some things, your sense of smell is dulled for a short while, and you can't make accurate judgments of smell. For instance, if I blindfold you, let you smell gasoline, hand you a piece of onion to eat and tell you it is an apple, you can't tell it's not because your nose isn't working properly!! (Your sense of taste isn't working either -- smell and taste are closely related and affect each other!)

So, to correctly analyze your problem, you need to become a detective. The best time to locate the smell is after you have been away from home for a few hours -- this allows your nose to become sensitive to "that smell" again. With your 'sensitized' nose, go to an outside spigot -- one that the raw, untreated water flows from. Turn it on, let it run a few minutes, then smell it. If it smells -- we found it. If not, we must look further. (Many, many smells are not in the raw water at all, they are introduced into the water inside the house.) Go to a cold, treated water spigot inside the house, turn it on and let it run a minute; then smell. If this water smells, and the outside, untreated water didn't -- you must have a device (cartridge filter, water softener, etc.) in the water line that needs to be cleaned and sanitized.

If it is a cartridge, replace the element and sanitize the housing. If you have a water conditioner sanitize the unit. You can sanitize the unit by pouring Hydrogen Peroxide or Chlorine Bleach in the brine well of the salt tank, and placing the unit into regeneration. Refer to product installation and maintenance instructions.

If the cold, treated water inside didn't smell, turn on the hot water and let it run a few minutes -- does it smell? If it does, chances are you have a sacrificial anode inside your hot water heater that is "coming apart at the seams" and throwing off a "rotten egg" odor. This obnoxious smell will drive you right out of your shower! The only solution is to remove the anode from the heater, voiding your warranty, or replace it with a new one made with aluminum alloy. This anode is placed in a (glass lined) hot water heater to seal up any cracks in the glass lining and prevent corrosion of the heater tank. You will find the anode on the top of the heater; remove the tin cover and insulation -- look for what looks like a pipe plug -- about 3/4 inch in size with a 1 1/16"fitting. Turn off the heat source and the water; have someone hold the tank to prevent it from turning, and unscrew the "plug". You will find that the 'plug' has a 30 - 40 " long pipe (or what's left of one) attached to it. Hopefully, most of the rod is still attached -- just corroded. If so, replace the plug with a real pipe plug and throw the anode away. If part of the rod has corroded off, and fallen into the heater, you may have to try to fish it out. Either way, before you plug the hole, pour about 2 pints of chlorine bleach into the heater first. This will kill the smell left in the heater. If, after a week or so, the smell returns, you must fish out the rod that is in the bottom of the tank. Good Luck!

OK, It's my Raw Water That Smells -- Now What ?
Minor, musty smell
If it is a minor, or low-level smell, you MIGHT be able to solve it with a small, point-of-use kdf/carbon filter. You can place these types of filters on kitchen counter, undersink, shower, inline going to the cold water where you draw you drinking water. Or, you might solve it with a whole-house filter on your incoming water line to filter all of the water inside your home.

You must be careful not to exceed the manufactures recommended flow -- some filters even have a flow restriction built in them. If you run water through them too fast, you will not remove the smells. Whenever you place a carbon filter in your water line, you must be sure to replace the element and sanitize the housing on a regular basis.
Strong, rotten-egg smell
Strong, rotten-egg odors in the raw water is usually the result of the decomposition of decaying underground organic deposits. As water is drawn to the surface, hydrogen sulfide gas can be released to the atmosphere. In strong concentrations, this gas is flammable and poisonous. It rapidly tarnishes silver, turning it black. It is toxic to aquarium fish in sufficient quantities. As little as 0.5 ppm hydrogen sulfide can be tasted in your drinking water.
Strong, musty smell

There are many basic filters to solve this problem.

Filters
Installation of a whole house filter loaded with a media that is specific for hydrogen sulfide removal is successful many times. These types of filters must be recharged with chlorine or potassium permanganate. The removal capacities of these types of filters are usually fairly low, and must be sized to contain enough media to prevent premature exhaustion, and subsequent passage of the smell to service. It is also typical that the amount of hydrogen sulfide can fluctuate rapidly, causing great difficulty in sizing the unit. In addition, potassium permanganate is extremely "messy", and will leave stains that are very difficult to remove.


I have Red Stains in my Sinks and Other Fixtures -- Help!

Red stains are normally caused by iron in the water. You must test to determine the amount and the type of iron you have. Some types are: oxidized, soluble, colloidal, bacteria or organic-bound. All are a problem! It only takes 0.3 ppm to stain clothes, fixtures, etc.

I Have Blue or Green Stains on my Fixtures -- Help!

You either have copper in your water supply, or you have copper pipes and corrosive water. Test for copper in your water. Test the pH, total dissolved solids content and the oxygen content of your water.